Changing shipping address

For orders shipped out of China:

In the even that the address you would like to change to is in the same country as the original shipping address and your order’s shipment has not been arranged yet, we can change the address for you. Please contact support.bitmain.com with your order ID and new address details.

If the address that you would like to change to is in a different country than the original address, we cannot change the address of your order. If your order has not been shipped yet, please make new order with the right address and contact support.bitmain.com to cancel your previous orders and credit that payment to your new order.

 

For orders shipped in China:

If your order address is to HK, Macao, Taiwan, the address in your order cannot be changed to an address in mainland China.

If you want to shipping to mainland China, please make your order on the Chinese language version of Bitmain’s website: https://shop.bitmain.com/main.htm?lang=zh

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4 Comments

  • 1
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    Pozynich Segii

    I have made an order 0012017062800633. I chose Russia as my country because there was no Ukraine in the given list (can you please fix it?). I need you to make some changes in my order. My real address is Ukraine, 73008 index, Kherson region, Kherson city, lane Smolenskiy, 61, apartment 14. Answer me please in next few days and I will pay for the order with new shipment address. Thanks.

  • 0
    Avatar
    Kachaev

    i have same problem as Pozynich Segii. Today I placed order (0012017070401540), but I can't choose Ukraine from the country list. Can you add Ukraine in the list?

  • 0
    Avatar
    amachado017

    Hello, good afternoon, please, I need to solve this request 0012017070301659 can not and should not arrive in Venezuela because there are many problems with the customs and you can lose that merchandise that I need to transfer that money to the other order number 0012017070601642

  • 0
    Avatar
    amachado017

    Hello, good afternoon, please, I need to solve this request 0012017070301659 can not and should not arrive in Venezuela because there are many problems with the customs and you can lose that merchandise that I need to transfer that money to the other order number 0012017070601642

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