Cannot find IP of miner

Issue: Miner can’t find IP. Red light flashing. Green light does not shine.

1.Reason:the Miner is not connected with the internet.

Solution: test the cable and the setting of the internet (DHCP Model is needed)

2.Reason: the program of the procedure is not started.

Solution: Reset the power for several times.

3.Reason: the application of miner is lost (when the four green LED light on the right of internet access.

Solution: image file to SD card for System Recovery as below, https://enforum.bitmain.com/bbs/topics/2891

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12 Comments

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    Bitmart

    If you want to quikly locate your Antminer on a network - what we do is download Netscan and load it on your phone or download Advanced IP scanner on your PC and scan the network for the IP address - then log into the machine via your browser and setup the machine that way. You can see our guide for people living in South Africa that have Antminers here: https://www.bitmart.co.za/setting-up-your-antminer/

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    jose acosta

    ayuda la luz roja y verde están apagadas un minero nuevo r4 ayudad por favor ?????

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    jose acosta

    Help the red and green light are off a new miner r4 please help ?????

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    Bitmart

    Greetings Jose Step one - Please ensure the Antminer R4 is plugged into a 1600 Watt AWP3 power Supply or a AWP5 Silent Power Supply 2400Watt. The Loose single power cable needs to be on the Controller Board and the rest of the bundled cables must be on the miner hash boards. Only after you conected the network and power switch on the miner. Step 2 - You now need to ensure you have internet on the modem or router that you have connected to the Antminer R4, you test this bu either connecting your laptop to the router via Ethernet or your phone via Wifi and then using an application like www.speedtest.net to do a test to see if you have a stable connection. Upload and download can be anything over 2mbps. Step 3 you need to go to start on the laptop or do a ping test - type ping www.antpool.com into the command line or use a ping test app on your phone all while connected to the same network as the miner. Step 4 Ensure that you have given the device the correct Usernames on the miner config, make sure there is not two . (points, fullstops) in your miner name Eg. Bitmart.S9 is correct but dont do Bitmart.S9.1 the second fullstop prevents connection to pool. Step 5 you can alternatively also make a F2pool account and just use the username and save it. This will rule out that its a pool issue. Make sure your URL is exactly as F2pool indicates or as Antpool indicates 

    stratum+tcp://stratum.antpool.com:3333

    stratum+tcp://stratum.f2pool.com:3333

    Step 6 the miner needs to atleast run for 20minutes to allow the firmware to boot and accept the new pool settings. 

    Step 7 Check the kernel that there is no Error codes and check that the 2 red led lights come on on the hash boards. 

    After you have done this and you still experience problems please email support@bitmain.com and ask Barbra to assist in creating a repair ticket.

    For more support you are welcome to visit our site at www.bitmart.co.za

    Edited by Bitmart
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    jose acosta

    hola mi r4 no lo puedo ver mi pc no sale la luces internet apagadas

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    jose acosta

    Hello my r4 I can not see my pc does not leave the internet lights off

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    Bitmart
    Hola has probado la conexión a Internet que su R4 está conectado 
    a otro dispositivo como un ordenador portátil o PC? También
    asegúrese de dejar la máquina en funcionamiento durante al
    menos 20 minutos antes de apagarla para que el firmware pueda
    arrancar.
    Edited by Bitmart
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    jose acosta

    si ya probe todo tengo dos mineros mas y están trabajando bien con el internet la luz roja y verde están apagada y me meto para buscar el ip de miner r4 y no me sale me acaba de llegar hoy

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    jose acosta

    me llego hoy el minero r4 de china con su fuente

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    Bitmart

    Si el minero no puede ser detectado en la red, entonces hay un problema con la tarjeta Ethernet de la tarjeta IO. Usted necesitará hacer un boleto de la reparación en el Web site www.bitmain.com y enviar la máquina a China para la reparación waranty. 

    For the latest firmware update on your miners try this page https://www.bitmart.co.za/firmware-updates-for-bitcoin-miners/

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    joseanajul94

    Hi, I have two R4's connected to one AWP5 with a 220v power source. One of them is working fine, but the other one, when I press the IP report button, it turns on the red and green light both, and I can't figure out why is that for...

    It would be nice if you could help me

     

  • 0
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    Bitmart

    Hi there try reloading the firmware. Get the latest firmware from Bitmains Website.

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