4. How to make sure your withdrawal is on the way? What if the transactions disappear on blockchain?

After the withdrawal operation, you can check the transaction record on www.btc.com . If the record exists, meaning the withdrawal is on the way. If you can’t find the transaction record, please raise your issue on SUPPORT page, and our support will help to solve the issue. Tips: please make sure you always withdraw a big enough amount (suggest at least 0.0002x2 btc)

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